Case study
Coaching where it counts
Automated reporting on CAT and Genny radar survey data for a major utilities contractor — many millions of scans turned into clear visibility of good and bad scanning practice, so scarce SHEQ resource can focus where it matters and coach practice forward.
The challenge
Striking a buried service is one of the most serious risks in utility works — dangerous for the operative, disruptive for the customer and costly for the contractor. Every excavation is preceded by CAT and Genny scanning, and every scan generates data, but that data typically stays with the device. Scanning practice is invisible to the wider organisation, and the first sign of a problem is the strike itself.
Our approach
RGA integrated CAT and Genny radar scanning data into a Microsoft Fabric Lakehouse through automated file feeds, giving direct, near real-time visibility of good and bad scanning practice. The platform digests many millions of rows into usable insight, feeding a Power Apps application used for coaching — so limited SHEQ resource can focus its attention where it will make the most difference. Combined with weekly coaching calls, this drives proactive intervention and continuous improvement in how survey work is carried out.
Outcomes
- Visibility of good and bad scanning practice across the operation
- Scarce SHEQ resource focused where it makes the most difference
- Many millions of scan records digested into usable coaching insight
- Weekly, evidence-backed coaching that improves practice proactively
- Safer scanning practice and improved operational efficiency
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