About RGA
Built to bring water and data closer together.
RGA was founded on a simple observation: water organisations rarely lack business or technology knowledge. The gap is often between the two.
The gap we set out to close
Across major programmes in the water sector, RGA founder Robert Gauldie kept seeing the same problem. Organisations had deep knowledge of their own business — engineering, operational, commercial — and increasingly capable technology, but the two did not always work well together.
Technology teams could build systems without fully understanding what the information represented, in the field or in the boardroom. The people who ran the business understood it in detail, but lacked the tools to carry that knowledge across thousands of assets, projects and decisions.
RGA was founded in 2018 to bring those skills closer together. The principle still shapes how we work today: understand the business problem properly, stay close to the people dealing with it, and carry that understanding through into what gets built — from a single field application to whole-business change, enabled by data and technology.
Why water
Since then, we have worked exclusively in water, across central functions, capital delivery, and repair and maintenance. Our work spans water companies and the infrastructure delivery partners that build and maintain their networks and assets.
Staying focused on one sector means we understand more than the systems and data. We understand the context around them: how operational decisions get made, how programmes are delivered, what needs to stand up to scrutiny and why a technically correct answer still has to work for the people running the operation.
That depth of understanding is one of the reasons we have chosen to stay focused on water.
The people behind the work
RGA is led by Rob, a Chartered Civil Engineer with a background in major infrastructure delivery in the UK and internationally.
The wider RGA team brings experience spanning water, civil engineering, data engineering, analytics, modern cloud and data platforms, applications and business change. A significant proportion of the team are dual-qualified, combining backgrounds in civil engineering with data, digital and software disciplines.
That mix matters. The work often sits between operational knowledge and technical implementation, so we build teams around the problem rather than treating one discipline as separate from the other.
- Water & infrastructure
- Data engineering
- Cloud & data platforms
- Analytics & modelling
- Applications & automation
- Change & delivery
Leadership
Robert Gauldie
Managing Director and Founder
Rob brings 25 years of infrastructure experience across major programmes in the UK and internationally, specialising in hydraulic structures — large dams, irrigation, flood defence and municipal water infrastructure.
He made the transition to digital services through collaborative project controls, and founded RGA after repeatedly seeing the same gap between deep business knowledge and capable technology. He remains directly involved in client work, from the first conversation through to delivery.
Built around the work
Senior people stay involved
We work inside the problem
Strategy through to implementation
We keep delivery close to the people who understand the problem. Senior people stay involved, technical specialists work directly with client teams, and the work is shaped by what is actually happening in the operation.
That often means working inside a client's own systems and alongside the people using them day to day. It gives us a better view of where information breaks down, where manual work has become normal, and where a technically sound solution may still fail in practice.
We can support the work from early strategy through to implementation, but we do not assume every engagement needs the same shape. Some start with a specific problem to solve. Others develop over time as the underlying data, systems and opportunities become clearer.
RGA is independent of technology vendors, so our advice is agnostic and client-led — shaped by what fits the client’s environment and needs.
The aim is the same: leave behind something that works in the client's environment and can keep delivering value after the engagement ends.
Platforms and partners
Most of our delivery lives on the Microsoft cloud: Azure for applications and integration, Microsoft Fabric for governed data and analytics, and Power Platform for the applications and automation that put working tools in people’s hands quickly. Where a client’s estate runs on Databricks or other platforms, we build there — the choice of technology follows the client’s environment, and the thinking carries across.
RGA is built around senior people. When programmes need more capacity, we scale through trusted specialist delivery partners — certified capability at scale across the Microsoft and Databricks ecosystems, under RGA’s delivery leadership and quality management.
That lets us field the right blend for every engagement: deep water-sector understanding and senior, embedded delivery from RGA, partner capacity shaped to the size of the programme, and advice that stays independent and client-led.
Accredited and trusted
We apply the same rigour to our own operations, which run on our own ISO 9001-accredited management system.
Work with RGA
If you're looking at how data, automation or AI could improve an operation, delivery programme or decision, talk to us about what you're working on.